Writing

Notes & thoughts

On usability, inclusion and the gap between what a product review approves and what a real user actually does with it. Topics below are staked out — full posts are on the way.

Designing trust into AI recommendations

A model can be accurate and still fail in production if the person reviewing its output can't tell why it made a call. Some thinking on surfacing confidence and reasoning, drawn from working on RECs.

Topic staked out · draft pending

What an accessibility audit actually changes

WCAG 2.2 compliance is a checklist. Inclusive design is a different question. Notes on where the two overlap and where they don't, from building a component library against both.

Topic staked out · draft pending Preview post layout